Social Services
Technology Solutions

Our Business

Social Services Technology Solutions produces software and data that can support the provision of resources for human services and social services workers. We have both "off the shelf" software that organizations can contract for and we produce custom software and data products that organizations can contract for.

We assess the risk of modern slavery and human trafficking in our supply chain on an ongoing basis and are particularly mindful of the heightened risk in the areas of labor (which may be contracted by a third party local promoter or operator), labor at our own premises, the production of Social Services Technology Solutions branded sofwtare and data, and the production of any other equipment or services that may be used in our own workplaces.

Due Diligence

In order to identify modern slavery and human trafficking risks in our supply chains we conduct risk-based due diligence on relevant third parties before we enter into new or renewed contractual arrangements.

Factors we take into account when considering the level of due diligence required include the nature of the services being provided, the industry and the geographic location of the counterparty and such services.

In respect of potential high risk areas we proactively engage with our relevant partners and suppliers to ensure that facilities are ethically run and in accordance with relevant labor laws and that our branded products are sourced responsibly.

Contracts

We universally commit to respect internationally recognised human rights in our agreements with third parties. We continually review and update our contractual provisions which prohibit the use of forced and child labour, human trafficking and unsafe working conditions in our contracts and impose specific obligations on relevant product licensees and subcontractors relaed to our business.

Code

Standard Business Code of Conduct supports our commitment to conduct business ethically, with integrity and to the highest standards, including by guarding against modern slavery. All our staff are required to adhere to our Code and report any violation they become aware of. We encourage them to speak up about any concerns, including issues relating to human rights or modern slavery. It is possible to do so anonymously through the Polaris Project hotline at 888-373-7888.

In 2022 and beyond, all relevant suppliers will receive the Supplier Code and we will work to ensure early engagement with counterparties to help them develop a greater awareness of Social Services Technology Solutions’s ethical values and how they should be applied.

Training

We train all relevant staff to identify modern slavery and human trafficking risks to which they may be exposed.

Over the course of 2021/2022, we will continue to provide information, training and guidance to staff on modern slavery and human trafficking and will support additional personnel to obtain relevant ethical certifications to enhance their modern slavery knowledge.